News & Updates
Stay up to date with our latest news, product releases, and announcements.
SwitchBase Year in Review
SwitchBase completes rebrand, expands platform beyond safety, drives adoption across universities and cultural venues, and sets a bold vision for the future.
By SwitchBase Team
GuardIQ is now SwitchBase
We're excited to announce that GuardIQ has rebranded as SwitchBase, ushering in a new era of innovative venue management solutions.
By SwitchBase Team
Internal Team Chat Is Here
Chat with teammates right inside Guard IQ. Stay aligned, respond faster, and keep conversations in context — no more switching apps.
By SwitchBase Team
Guard IQ Expands to Another NBA Venue
We're excited to welcome a new NBA venue to the Guard IQ platform! While we started with live events, our platform now supports full venue operations every day — from real-time incident management to building maintenance and team communication. One platform. Real-time. Simple. Scalable.
By Scott Ahlstrom
Streamlining Guest Services at an 80,000-Capacity Venue
We recently launched at one of the largest venues in the country — but what made it special wasn't just the size. This team replaced a wall of QR codes and disconnected tools with one unified platform: Guard IQ. Now, guests have one QR code for all services, and staff manage everything from a single, real-time system.
By Scott Ahlstrom
Opening Day at The Ballpark at America First Square
We were proud to support the Salt Lake Bees and Centennial Management Group on opening day at The Ballpark at America First Square. Huge congrats to the team for creating an unforgettable fan experience — an incredible kickoff for a new chapter in Salt Lake sports.
By Scott Ahlstrom
SMS Lines for Real-Time Support
Guests can now text your venue directly — and your team can respond from a shared inbox. With AI auto-filling incident reports, SMS Lines make communication faster, easier, and more organized.
By SwitchBase Team
Welcoming Kami Testa to Guard IQ
We're thrilled to announce our first hire: Kami Testa joins Guard IQ to lead Experience and Strategy. From her early days at Disney to leading guest experience programs for the Phoenix Suns, the Super Bowl at SoFi Stadium, and more — Kami brings world-class expertise to our team. With her on board, we're now offering consulting services to help venues elevate training, recognition, and the entire guest experience.
By Scott Ahlstrom